Paytm was incubated in One97 with a rather simple, singular pursuit: To offer a simple, fast and enjoyable experience for online recharges and payments. Over the months we’ve earned the trust of over 3.5 million Indians. We feel humbled. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours over designing each new feature and obsesses about even the smallest of detail. Our approach is obvious - to design something we’d like to use ourselves. More importantly we listen and take the time to know our users and take their reactions seriously. We take time to understand your experience and strive to improve your current Paytm experience. We know your time is valuable and we don’t believe in spamming you in any form. Making stuff easy and instinctive is far from our only goal. In addition to usability, we strive to create accessibility, convenience and credibility. Our home page design spells simplicity and this mantra has been followed throughout the site. We may be the only people in the world who can say our goal is to have people not stay a minute longer than they need to on our site or apps. The world is increasingly mobile: people want access from wherever they are, whenever they need it. You have the option of recharging from whenever, anywhere and are equipped with a secure online wallet called Paytm Cash. We set ourselves goals we know we can’t reach yet. But in doing so we stretch to meet and get further than we expected. Through innovation and iteration, we aim to take things that work well and improve upon them in unexpected ways because we believe ‘Great just isn’t good enough!’ We want to make a dent. Our CEO, Harinder Takhar, strongly believes “Our approach should always be sincere. Our users trust and love us and we should never put growth before trust.” Team Paytm ‘thinks through’ from the inception of an idea to execution and its final delivery and that’s probably our secret to providing you a user experience that’s nothing short of awesome!
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