Medlife Cashback

• What will stop me getting cashback?
  • For merchants offering FLAT cashback, if the purchase amount is LOWER than the cashback amount.
  • Using a promotional/voucher codes not posted and approved by TopCashback.
  • Mobile App to Mobile App transactions will NOT qualify for cashback.
• What is essential?
  • Claims for this merchant must be lodged with TopCashback as soon as possible if the sale doesn't track, as these will need be submitted within 10 days of the original transaction date for review. All claims must be lodged with the relevant and correct information.
  • Cashback is available through TopCashback on genuine, tracked transactions completed immediately and wholly online.
  • Please note the cashback may initially track at a lower rate and will be uplifted during validation.
  • Cashback can be earned simply by clicking through to the merchant and shopping online as normal.
• Good to know
  • Cashback rates are subject to change, both up and down.
• What to do when
  • Whilst the vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" query within 10 days of the transaction, as we will be unable to chase up claims older than this.
  • Please note that some merchants may not be forthcoming with untracked cashback. We endeavor to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based on expected cashback as it is not guaranteed.
  • Expect transactions for this retailer to appear the following day, but can be a few weeks in some cases. Transactions take about 45 days to become confirmed and about 60 - 90 days to become payable.