TopCashback FAQs and Help

How do I clear my cookies?

In order to make sure that TopCashback is classed as the 'Last Referrer' for a sale and so that we can track your purchases correctly, our cookie must be the last placed on your computer prior to a purchase.

Other websites including search engines, comparison sites, vouchercode sites and other cashback sites use cookies which can override the TopCashback cookie. This means that they get paid for your purchase instead of us - hence, you will not receive the cashback.

Therefore, we advise that users should not use other cashback sites or search engines at the same time as TopCashback and to clear the cookies from your computer prior to logging into your account clicking through to a merchant, to prevent another website from getting paid for your purchase.

To delete your cookies, follow these steps:

Open Internet Explorer.

Click the Tools button normally on right, and then click Internet Options.

On the General tab, under Browsing history, click Delete.

Select the Cookies check box, and then click Delete if it isn't already checked. Clear or select check boxes for any other options you also want to delete. If you want to keep cookies for your saved favourites, select the Preserve Favourites website data check box.

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