TopCashBack Help & Contact - CashBack Help and Contact Pages

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In 2012 we founded TopCashback India. We wanted to help as many people as possible save as much money as possible on their everyday spending. Since then, we have grown to helped hundreds of thousands of members save millions of Rupees. We have loved helping all our members save money on their shopping, but sadly we will be closing our India site.
We’ll be keeping the site open with limited functionality until 31st October. You’ll be able to payout your existing cashback until this date, but you won’t be able to earn any new cashback. Please see our full FAQs if you have any further questions or get in touch with our Customer Services Team by logging into the site.
We have loved helping save money on all your spending.

TopCashback FAQs and Help

How Amazon Gift Card/Voucher payout works?

How do I use my Gift Card?

Once your Amazon code has been issued, it will display on your Gift Cards page. Select the 'click to use' button, copy the gift certificate code, and click on ‘Use Now’ to go to the website.

To apply the gift card to your Amazon account, go to the ‘Payment and GC’ section, and then ‘Apply a gift card to your account’ – copy the gift card code into the box and click ‘Apply to my account’.

Your gift card will then show in your Amazon account balance and is available to spend at anytime. Gift Cards must be redeemed on the website, towards the purchase of eligible products listed in their online catalogue and sold by or any other seller selling through the platform.

How long will it take to receive my Gift Card?

We typically issue Gift Cards requests once a week typically by Thursdays. Once you have placed your request for a payout and it has been processed by our Payments Team, then it will appear immediately on your account.

This means that once you've requested a payout for an Gift Card, you should receive it by the latest Thursday.

Obviously, it might be a little longer if you made the payout request on Holiday because it won't be processed until the next thursday, and payout speeds can also be affected by seasonal demands.

Once your Amazon code has been issued, it will display on your Gift Cards page.

Why haven't I received my Gift Card yet?

If you've still not received your Gift Card 10 days after requesting it, then please contact us via a support ticket.

What happens if I've accidentally clicked onto my Amazon code in error?

Don't worry, you can still view the code. Go to Payout > Payout History > View details of the relevant payout > Scroll down > Click to Use, you may need to minimise the page in order to view the code clearly and copy it over to your Account. The code will be usable until you redeem it on the actual website.

What is the validity of Amazon code?

Amazon gift card code will be valid for 360 days from date of issue.So  make use of it before it expires.


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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.